To start a return, contact Ceretone Support before shipping the product back.
- Have your order number ready.
- Tell support which model you want to return and why.
- Wait for return instructions or authorization details.
- Pack the hearing aids and accessories carefully before shipping them back.
- Keep your tracking information until the return is processed.
Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.