Can I return my hearing aids if they don't work for me?

Yes. Ceretone states that customers can return hearing aids within 60 days of purchase if the product is not a good fit, subject to the return policy.

The best results usually come after giving yourself time to adjust, since hearing aids can sound unfamiliar during the first few weeks.

Before you return them

  • make sure the fit is correct
  • try a different ear-tip size if needed
  • wear them consistently during the adjustment period
  • contact support if you want help troubleshooting before you decide

Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.

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