Every Ceretone hearing aid comes with a 100-day trial so you have real time to see how it fits into your daily life, plus a one-year limited warranty covering defects in materials and workmanship from the day it arrives.
We know a few weeks isn't always enough to know if a hearing aid is right for you — that's part of why the trial runs a full 100 days, well past the initial adjustment period. See Can I return my hearing aids if they don't work for me? for more on what that adjustment period looks like and why it matters.
Before you submit a warranty claim
- Keep your order number handy.
- Review the warranty page for exclusions and claim instructions.
- Use the policy page for the latest details: https://ceretone.com/pages/warranty.
Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.
