If your Core One Pro isn't producing sound, or the sound is weak or fuzzy, try these steps.
No sound / stopped working
- Low battery: charge the hearing aids and charging case.
Voice is weak or fuzzy
- Volume is too low: increase the volume level.
- Hearing aids are clogged with earwax: remove and clean earwax from the eartips, and detach the eartips to clean the sound outlet if needed.
Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.
