If the charging case is not showing any light, try these checks.
- Make sure the power adapter or USB power source is working.
- Reconnect the cable and confirm it is fully inserted.
- Charge the case for a while in case the battery has been over-discharged.
If the case still does not light up,
Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.
