If the hearing aid is not working, the first thing to check is battery charge.
What to do
- Place the hearing aids in the charging case and charge them fully.
- Make sure the charging case itself has power.
- Try turning the hearing aids on again by removing them from the case.
If the hearing aid still does not work after charging,
Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.
