If the hearing aid feels uncomfortable, loose, or keeps moving, the most common cause is fit.
What to try
- Make sure you are wearing the correct left and right hearing aids.
- Reinsert the hearing aid so it sits securely.
- Try a smaller eartip if the fit feels too tight or painful.
- Try a larger eartip if the hearing aid feels loose or falls out easily.
Important
If inserting the hearing aid causes pain, remove it and do not continue using it until you have spoken with a hearing professional or doctor.
Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.
