If Bluetooth connected successfully but music or calls aren't streaming, try these steps.
- Hearing aids don't have audio permission: enable audio permission for your hearing aids in your phone's settings.
- Do Not Disturb mode is on: turn off Do Not Disturb mode on your mobile device.
Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.
