If your Synvix won't connect to Bluetooth, try these steps.
- Misrecognized the Bluetooth name: look for "Ceretone Synvix" in your phone's Bluetooth list.
- Bluetooth function is off: turn on Bluetooth via your hearing aid's charging case screen and your mobile phone.
- Hearing aids occupied by another mobile device: disconnect from the other device and try connecting again.
Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.
