If your Synvix hearing aids stop working, try these steps.
- Low battery in the charging case: charge the case for a period of time, then charge the hearing aids for about 2 hours.
- Poor contact between hearing aids and charging case: clean the charging contacts and reinsert the hearing aids into the case.
Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.