Stop use and contact a healthcare professional if you notice concerning symptoms such as persistent pain, dizziness, headache, nausea, skin irritation, worsening hearing, or unusual earwax buildup.
If an eartip or part of the device becomes stuck in the ear, seek medical help as soon as possible.
Need more help? Contact Ceretone Support at (866) 283-4262 or support@ceretone.com.