How do I receive the results of my hearing test?

Once you finish your hearing test, we'll email you your results so you can review them at your own pace. Here's what to expect:

  1. Email Notification: Once your test is processed, you'll get an email with a summary of your results and any recommendations from our audiologist.
  2. Understanding Your Results: The email includes clear explanations of your results — take your time reviewing the information.
  3. Need Help? If you have trouble accessing or understanding your results, contact our support team and we'll guide you through it.
  4. Privacy and Security: Your results are private and only shared with you, transmitted securely.

If you have any other questions about your results, don't hesitate to reach out — we're here to support you every step of the way.

Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.

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