How do I receive the results of my hearing test?

After completing your hearing test, your results will be sent to you via email. This allows you to access your results conveniently and at your own pace. Here's what you can expect: 

  1. Email Notification: Once your test is processed, you will receive an email notification. This email will include a summary of your hearing test results and any recommendations from our audiologist.
  2. Understanding your Results: The email will contain clear explanations of your results. We want to ensure you fully understand your results, so we encourage you to take your time reviewing the information.
  3. Need Help? If you're not familiar with email or have difficulties accessing your results, please feel free to contact our customer support team. We can guide you through the process and help you interpret your results.
  4. Privacy and Security: Your hearing test results are private and will only be shared with you. We take your privacy seriously and ensure that all information is transmitted securely.

If you have any other questions or concerns about receiving your hearing test results, please font hesitate to reach out. We're here to support you every step of the way!

 

If problems persist, contact our customer service team for assistance:

Customer Support
Contact Information

Monday - Friday 9:00am - 6:00pm PST

Phone: (909) 850-4788 | (866) 283-4262

Email: support@ceretone.com

http://support.ceretone.com

 

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