If your Style isn't producing sound, or the sound is weak or fuzzy, try these steps.
No sound
- Battery is used up: charge the hearing aids in the case.
- Microphone is clogged: clean debris or earwax from the microphone (the small hole above the multi-function button).
Voice is weak or fuzzy
- Low battery: recharge the hearing aid fully.
- Volume is too low: increase the volume level.
- Hearing aid, eartip, or microphone is clogged: clean the hearing aid and eartip, and clean the microphone.
- Eartip is damaged: check the eartip for damage and replace it if needed.
Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.
