If Torch causes pain
Torch should not cause pain when inserted correctly.
If you feel pain or strong discomfort:
- remove the device
- check the fit and eartip size
- do not force it back in if it still hurts
If pain continues, contact support and consult a doctor or hearing professional.
Need more help? Contact Ceretone Support at (866) 283-4262 or support@ceretone.com.
