If Torch is not charging
Try these steps:
- make sure each hearing aid is placed in the correct charging slot
- check that the charging contacts are aligned properly
- clean the charging contacts on both the hearing aids and the case
- confirm the case itself has power
If the lights still do not behave normally after cleaning and reseating the hearing aids, contact support.
Need more help? Contact Ceretone Support at (866) 283-4262 or support@ceretone.com.
