You can replace the eartips at home.
To remove an eartip
- Hold the hearing aid firmly.
- Use the wiping side of the cleaning tool to peel away the eartip.
- If you no longer have the cleaning tool, you can simply pinch the top of the ear tip and twist it out of the device.
To install a new eartip
- Choose the right size.
- Align the opening of the eartip with the sound outlet of the hearing aid.
- Make sure the notch of the eartip is aligned with the line on the hearing aid.
- Push the eartip onto the device until it clicks into place.
Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.