Why does my Core One Pro sound weak or fuzzy?

If the sound seems weak or fuzzy, the issue is often volume or buildup on the device.

Try these steps

1. Increase the volume if it is set too low.
2. Remove and clean the eartip.
3. Use the cleaning tool to remove earwax or debris from the sound outlet.
4. Check whether the eartip needs to be replaced.

If sound quality does not improve after cleaning,

Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.