| If You Hear No Sound | |
| Possible causes | Solutions |
| Is the battery completely drained? | Charge the hearing aid to ensure it has sufficient battery life. |
| Is the microphone clogged? | Clean the microphone of any debris or earwax utilizing the cleaning tool. |
| If the Sound is Weak or Fuzzy | |
| Possible causes | Solutions |
| Is the battery low? | Charge the hearing aids for about 30 minutes and try again. |
| Is the volume set too low? | Increase the volume level. |
| Is the microphone clogged? | Clean the microphone of any debris or earwax utilizing the cleaning tool. |
| Are the eartips broken or clogged? | Replace the eartips. |
| Are you holding an object close to the hearing aids? | Keep your hands and other objects away from the hearing aids. |
| Is there a build-up of earwax? | Visit your physician for earwax removal. |
