When should I see a doctor instead of using Solid?

See a doctor, preferably an ear specialist, if you have any of the following:

  • Sudden hearing loss or rapidly worsening hearing
  • Pain, drainage, blood, or pus from the ear
  • Severe dizziness or spinning sensations
  • Hearing loss in only one ear
  • A lot of earwax or concern that something is stuck in your ear
  • A birth defect or unusual ear shape

These are not typical OTC hearing aid situations.

Need more help? Contact Ceretone Support at (866) 283-4262 or support@ceretone.com.

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