Some new users need a short adjustment period, but the hearing aid should not feel painful.
Discomfort can come from the wrong eartip size, incorrect insertion, or ear irritation.
What to do
- Remove the hearing aid if it hurts.
- Try reinserting it more gently.
- Try a different eartip size or style.
- Stop using it and contact a healthcare professional if pain continues.
Need more help? Contact Ceretone Support at (866) 283-4262 or support@ceretone.com.
