Before using Fusion for the first time, open the charging case to activate the hearing aids, and fully charge them for best results.
- Place both hearing aids into the correct slots of the charging case. The orange light shows they're charging; green means fully charged.
- Remove the hearing aids from the case. They turn on automatically after about 8 seconds.
- Choose the eartip size that feels secure and comfortable, then insert them: L in your left ear, R in your right.
Tip: A full first charge helps the hearing aids perform more reliably during setup.
Have an older Fusion? On older Fusion models, remove the protective stickers and charge the hearing aids to activate them. They also turn on automatically when you take them out of the case (after about 5 seconds), and use beeps instead of voice prompts.
Need more help? Contact Ceretone Support at (866) 283-4262, support@ceretone.com, or visit the support center.
