When should I charge my Beacon hearing aids?
- Charge your beacon hearing aids nightly, ideally while you sleep, to ensure they're fully powered for the next day. If the battery runs low during the day, a quick top-off during a break can help.
How long does it take to charge and how long should they stay on the charger?
- Becon hearing aids typically take 2-4 hours to fully charge. They are designed to last up to 15 hours on a full charge and at least 4-6 hours when using the Bluetooth features. It's safe to leave them on the charger overnight, as most chargers prevent overcharging.
- Can the charging case power the hearing aids?
Yes! The charging case can fully recharge your hearing aids up to 3 times before the case itself needs to be recharged. This makes it convenient for travel or times when you are away from a power source.
What should I expect when the battery is dying?
- When the battery is low you may expect:
- Battery alerts: You will get a warning voice prompting your battery is low
- Reduced volume, deteriorated sound quality or intermittent cutting out
- Complete shutdown: The hearing aids will power off if not recharged in time
To avoid interruptions, monitor the battery level using the app and charge them regularly. Keep the charging case handy for on-the-go power.
If problems persist, contact our customer service team for assistance:
Customer Support
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Monday - Friday 9:00am - 6:00pm PST Phone: (909) 850-4788 | (866) 283-4262 Email: support@ceretone.com http://support.ceretone.com |