Step By Step Guide to Remove Eartips:
- Step 1: Hold the body of the hearing aid securely in one hand
- Step 2: Gently grasp the eartip with the other hand.
- Step 3: Carefully pull the eartip straight off the receiver, using a steady motion. Avoid twisting or bending as you remove it to prevent any damage.
Using the Wiper Cleaning Tool:
You can use the wiper cleaning tool included in your kit to help loosen the eartip for easier removal. Gently slide the tool around the base of the eartip to loosen it before pulling off
Important Tips:
- Ensure your hands are clean and dry to provide a secure grip
- If the eartip is difficult to remove, gently wiggle it as you pull to ease it off
- Take care not to apply excessive force to prevent damage to the hearing aid
If problems persist, contact our customer service team for assistance:
Customer Support
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Monday - Friday 9:00am - 6:00pm PST Phone: (909) 850-4788 | (866) 283-4262 Email: support@ceretone.com http://support.ceretone.com |