How to Replace the Eartips on Your Core One

Step By Step Guide to Remove Eartips:

  • Step 1: Hold the body of the hearing aid securely in one hand
  • Step 2: Gently grasp the eartip with the other hand.
  • Step 3: Carefully pull the eartip straight off the receiver, using a steady motion. Avoid twisting or bending as you remove it to prevent any damage.

Using the Wiper Cleaning Tool:

You can use the wiper cleaning tool included in your kit to help loosen the eartip for easier removal. Gently slide the tool around the base of the eartip to loosen it before pulling off

Important Tips:

  • Ensure your hands are clean and dry to provide a secure grip
  • If the eartip is difficult to remove, gently wiggle it as you pull to ease it off
  • Take care not to apply excessive force to prevent damage to the hearing aid

 

 

If problems persist, contact our customer service team for assistance:

Customer Support
Contact Information

Monday - Friday 9:00am - 6:00pm PST

Phone: (909) 850-4788 | (866) 283-4262

Email: support@ceretone.com

http://support.ceretone.com

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