To keep your Core One Hearing Aid functioning optimally, follow these steps to charge it:
- Use the provided charger: Only use the charging case and cable that was supplied with your Core One Hearing Aid to avoid potential damage.
- Locate the charging case connector correctly: Carefully position the hearing aid so that the dots align and make full contact. Improper alignment can cause the hearing aid to produce feedback or fail to charge.
- Connect the charger: Plug the charging case into a power outlet.
- Check the indicator light: When properly aligned, a blue light should illuminate, indicating that the hearing aid is charging. If you do not see the blue light, gently lift the thread of the hearing aid off the charging case and reposition it so that it fits correctly in the charger.
- Charging time: Charging time vary, but a full charge usually takes approximately 2 hours
- Disconnect once fully charged: Its best to unplug or remove your hearing aid when its fully charged to extended battery life.
If problems persist, contact our customer service team for assistance:
Customer Support
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Monday - Friday 9:00am - 6:00pm PST Phone: (909) 850-4788 | (866) 283-4262 Email: support@ceretone.com http://support.ceretone.com |