| Possible causes | Solutions |
| Is the battery low? | Replace the battery. |
| Is the volume set too low? | Increase the volume level. |
| Is the microphone clogged? | Clean the microphone of any debris or earwax utilizing the cleaning tool. |
| Are the eartips broken or clogged? | Replace the eartips. |
| Are you holding an object close to the hearing aids? | Keep your hands and other objects away from the hearing aids. |
| Is there a build-up of earwax? | Visit your physician for earwax removal. |
Weak or poor audio with Nexus
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